Assistant Store Manager
The Assistant Store Manager is responsible for day to day store operations, including scheduling, training, and supervising employees. The assistant manager is responsible for the store profits, and all controllable expenses including labor, inventory levels, and cash and inventory shortages.
Essential Functions:
Required Education and Experience:
Preferred Education and Experience:
Supervisory Responsibility:
This position will supervise clerks and cashiers.
Working Conditions:
This job operates in a convenience store. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Requirements:
Must be able to occasionally lift and/or move up to 50 lbs. Must be able to spend 90% of your time on your feet.
Position Type and Expected Hours of Work:
This is a full-time position. Days and hours of work will vary based upon business need.
Travel:
Up to 20% travel time may be required with this position.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
The Assistant Store Manager is responsible for day to day store operations, including scheduling, training, and supervising employees. The assistant manager is responsible for the store profits, and all controllable expenses including labor, inventory levels, and cash and inventory shortages.
Essential Functions:
- Manage the store in the absence of the store manager.
- Assist in recruiting of, recommend for hire, and train, positive individual to become member of the Littlefield Express team, ensuring excellent customer service.
- Motivate, encourage, and challenge store cashiers.
- Promote and resolve customer complaints in a timely and professional manner.
- Implement and enforce established daily operating procedures to ensure store is clean, adequately stocked, organized, and well kept.
- Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner.
- Maintain quality brand image standards as pass evaluations.
- Complete daily paperwork and computer entry in a timely manner as established by management.
- Monitor cash over/short, inventory shrinkage, and drive-offs daily.
- Have the physical ability to perform all duties of a store cashier regularly.
- Understand all information in the daily reporting of store operations.
- Follow and enforce all company policies and established procedures in the store operations.
- Implement monthly promotions, ensure all POS advertising/signage is properly posted at the proper time.
- Communicate and perform all price change requests, mark downs/ups as requested by the Pricebook Administrator.
- Communicate any problems with merchandise pricing to the Pricebook Administrator.
- Implement and enforce all merchandising and vendor policies and procedures.
- Enforce all safety and security issues and report any and all unsafe conditions to the Store Manager and/or Director of Retail Operations.
- Report and process all employee and/or customer incidents or accidents following company procedure.
- Must be able to work flexible hours.
- Competitive Analysis
- Management Proficiency
- Creative Services
- Supply Management
- Customer Service
- Presentation Skills
- Analyzing Information
- Basic Safety
- Promotions
- Understanding the Customer
- Verbal Communication
Required Education and Experience:
- High school diploma or General Equivalency Diploma (GED)
Preferred Education and Experience:
- Associates Degree
- 1 year of convenience store experience
Supervisory Responsibility:
This position will supervise clerks and cashiers.
Working Conditions:
This job operates in a convenience store. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Requirements:
Must be able to occasionally lift and/or move up to 50 lbs. Must be able to spend 90% of your time on your feet.
Position Type and Expected Hours of Work:
This is a full-time position. Days and hours of work will vary based upon business need.
Travel:
Up to 20% travel time may be required with this position.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.